New Comcast agreement goes into effect June 1st.

Please call Comcast at 1-800-934-6489 on or after May 15th to schedule free installation of new equipment and in home wire check. Do not cancel any services with other providers until this has been completed.

CLICK HERE TO VIEW THE FAQ's REGARDING THE NEW AGREEMENT

STARTING JULY 8TH, FIBER INSTALLATION WILL BEGIN. CLICK HERE FOR MORE DETAILS

For questions related to this new agreement please email mball@castlegroup.com

Baywinds Residents:

Hopefully, you have been aware that during the last 6 months, Baywinds has been negotiating a new contract for television, video on demand, internet and phone services from several providers. Comcast was selected to be our provider as a result of:

1. resident input from community meetings after comparing other competitive providers, as well as

2. resident responses to the Baywinds-wide resident survey that was conducted last year, and

3. resident feedback from frequent Board meetings agenda topics discussions.

We can now confirm that the new Comcast agreement will take effect by June 1, 2019.

The following summarizes what has been accomplished and how it will benefit all residents whether they are at home in Baywinds or anywhere they can access the internet, through WIFI or any other internet connection.

I. THE BOTTOM LINE: The new agreement will take effect June 1st. Residents can expect to start seeing savings when Comcast eliminates residents current retail charges for all BULK services, described below. These resident savings will continue throughout the 10 year term of the contract. As a result of this new, enhanced contract, many residents will benefit from drastically reduced monthly Comcast charges. It is likely that many residents will have ZERO charges as result of this contract.

Therefore, The Baywinds Master Board is taking an unprecedented step to amend the previously

approved 2019 budget mid-year to bring the community this new Comcast agreement. New HOA coupons effective July 1st through December 31st, 2019 will be delivered to residents in late May or early June.

Please see below what you need to do as well as a summary of the enhanced Television, Video on Demand, Internet speed and phone services you will now receive at a substantial discount from the rates you may be paying.

II. WHAT YOU NEED TO DO:

1. You are receiving new monthly budget coupons that reflects the additional cost of new, enhanced Comcast services to every home. As a result, the newly approved Master HOA fee will increase $60.00 per month from $276 per month to $336.00 per month and will be effective as of July 1, 2019.

1. Please send in your July payment of $336.00 due on July 1, 2019. This is a $60.00 increase from the current HOA dues.

2. If you are on automatic payment, your payments will also change effective July 1, 2019.

3. For those residents who have paid in advance for several months, please pay the additional monthly fee, $60.00, and send that along with the new coupon(s) of $336.00 per month. (for questions, please contact Matt Ball, Baywinds Property Manager, 561 791-3155)

2. 1. In early May, Comcast sent all residents a letter informing them of the new contract details and suggesting residents call for an in-home installation of new equipment and services that are now covered in the agreement. If you have not received this letter yet, you should soon.

III. THE BENEFITS OF THE NEW COMCAST CONTRACT FOR ALL RESIDENT:

The below Comcast services, as covered in the new “BULK” agreement, are effective by June 1, 2019. Residents can start benefiting from these services as soon as they are able to receive the complete suite of television channels along with video on demand, internet and phone services. These services depend on when you have the correct equipment in your home.

Video- TV channels will include all the channels covered in the: Limited Basic, Digital Starter, Digital Preferred Lineup and Premium channels HBO, Showtime, Cinemax, Starz, TMC, Music channels and Video On Demand;
Internet- Comcast's Blast level, currently at 150Mbps and will be increased in the future as Comcast increases their “BLAST” speed at no additional cost;
One phone line- VOIP-Voice Over Internet Protocol: Phone is through the modem/gateway's WIFI Phone service and comes with many features: unlimited calling in the USA and many other countries, caller ID, call waiting, call forwarding and much more;
Equipment: Each home will receive: the cable/modem gateway(WIFI), one X1 DVR TV recording box, two X1 companion boxes, 3 voice activated TV remote controls and the phone line. Comcast technicians will install all needed devices in every home; (Please note: additional boxes, remote controls, etc. are available at retail pricing and will be billed monthly by Comcast to those residents who choose equipment and services beyond the “Bulk” agreement.)
Fiber Optic cables: The installation of Fiber Optics cables will begin later this year and you will be updated as that project moves forward. Each home will benefit from fiber optic cables that will enhance the quality of service for current and future services.
Seasonal residents: Given the cost savings advantages of the new agreement, Comcast representatives assigned to Baywinds recommend that you consider NOT putting your account on “seasonal hold.” Please call the Comcast BULK call center at 1800-Xfinity (1 800 934-6489) to discuss how the new “BULK” agreement might cost you less than the costs and required length of seasonal holds. When contacting the Xfinity call center, you may want to inquire how to view many of your television channels and video on demand service when you are not at home in Baywinds.

IV. ONGOING UPDATES AND OPPORTUNITIES TO LEARN WHAT HAS BEEN ACCOMPLISHED, WHAT IT MEANS FOR EVERYONE AND WHAT ARE THE NEXT STEPS FOR COMCAST AND US

Residents will be continually updated as this project moves forward through Master Board Meetings, Baywinds emails and special notices, Neighborhood communications, handouts at the clubhouse, Baywinds website, the new link, www.BaywindsComcast.com, , direct mailings from Comcast and by calling the special BULK customer call center at 1800 Xfinity (1 800 934-6489).

New Comcast agreement goes into effect June 1st.

​

Please call Comcast at 1-800-934-6489 on or after May 15th to schedule free installation of new equipment and in home wire check. Do not cancel any services with other providers until this has been completed.

​

CLICK HERE TO VIEW THE FAQ's REGARDING THE NEW AGREEMENT

​

STARTING JULY 8TH, FIBER INSTALLATION WILL BEGIN. CLICK HERE FOR MORE DETAILS

​

​

For questions related to this new agreement please email mball@castlegroup.com

​

Baywinds Residents:

Hopefully, you have been aware that during the last 6 months, Baywinds has been negotiating a new contract for television, video on demand, internet and phone services from several providers. Comcast was selected to be our provider as a result of:

​

1. resident input from community meetings after comparing other competitive providers, as well as

2. resident responses to the Baywinds-wide resident survey that was conducted last year, and

3. resident feedback from frequent Board meetings agenda topics discussions.

We can now confirm that the new Comcast agreement will take effect by June 1, 2019.

The following summarizes what has been accomplished and how it will benefit all residents whether they are at home in Baywinds or anywhere they can access the internet, through WIFI or any other internet connection.

​

Therefore, The Baywinds Master Board is taking an unprecedented step to amend the previously

approved 2019 budget mid-year to bring the community this new Comcast agreement. New HOA coupons effective July 1st through December 31st, 2019 will be delivered to residents in late May or early June.

​

Please see below what you need to do as well as a summary of the enhanced Television, Video on Demand, Internet speed and phone services you will now receive at a substantial discount from the rates you may be paying.

II. WHAT YOU NEED TO DO:

1. You are receiving new monthly budget coupons that reflects the additional cost of new, enhanced Comcast services to every home. As a result, the newly approved Master HOA fee will increase $60.00 per month from $276 per month to $336.00 per month and will be effective as of July 1, 2019.

​

1. Please send in your July payment of $336.00 due on July 1, 2019. This is a $60.00 increase from the current HOA dues.

​

2. If you are on automatic payment, your payments will also change effective July 1, 2019.

​

3. For those residents who have paid in advance for several months, please pay the additional monthly fee, $60.00, and send that along with the new coupon(s) of $336.00 per month. (for questions, please contact Matt Ball, Baywinds Property Manager, 561 791-3155)

2. 1. In early May, Comcast sent all residents a letter informing them of the new contract details and suggesting residents call for an in-home installation of new equipment and services that are now covered in the agreement. If you have not received this letter yet, you should soon.

III. THE BENEFITS OF THE NEW COMCAST CONTRACT FOR ALL RESIDENT:

​

Video- TV channels will include all the channels covered in the: Limited Basic, Digital Starter, Digital Preferred Lineup and Premium channels HBO, Showtime, Cinemax, Starz, TMC, Music channels and Video On Demand;

Internet- Comcast's Blast level, currently at 150Mbps and will be increased in the future as Comcast increases their “BLAST” speed at no additional cost;

One phone line- VOIP-Voice Over Internet Protocol: Phone is through the modem/gateway's WIFI Phone service and comes with many features: unlimited calling in the USA and many other countries, caller ID, call waiting, call forwarding and much more;

Fiber Optic cables: The installation of Fiber Optics cables will begin later this year and you will be updated as that project moves forward. Each home will benefit from fiber optic cables that will enhance the quality of service for current and future services.

IV. ONGOING UPDATES AND OPPORTUNITIES TO LEARN WHAT HAS BEEN ACCOMPLISHED, WHAT IT MEANS FOR EVERYONE AND WHAT ARE THE NEXT STEPS FOR COMCAST AND US

​